Matron is a SafeBuy member

Accreditation Registration Number: 510104

5 reasons to buy from a SafeBuy member

When buying from a SafeBuy member, you can be confident that you'll have a hassle-free online shopping experience. All members:

• clearly show their delivery charges and delivery-inclusive prices
• keep your personal information safe and secure
• give their full contact details so you can contact them if there's a problem
• process your credit card details securely
• promise not to use spam for marketing

In the event that there is a problem which you can't resolve directly with the retailer, the free Safebuy Mediation service is there to help.

The SafeBuy Assurance Scheme

The SafeBuy Assurance Scheme for web-based retailers is operated by Software Research Ltd. It is endorsed by TrustUK, the industry self-regulatory body set up by Which? and the Alliance for Electronic Business, supported by the UK Government.

Supporters include Carphone Warehouse, the Institute of Directors and the Institute of Direct Marketing.

The Scheme, amongst other things, requires web retailers to:

Adhere to the terms of the Sale of Goods Act, the EU Distance Selling Regulations and the EU Directive on Privacy and Electronic Communications;
Conform to the Data Protection Act 1998;
Provide security for the processing of credit card transactions;
Include physical location and contact details for themselves on their website;
Display the total price consumers must pay for goods including delivery costs and provide a clear explanation of the delivery procedures;
Advise the consumer if 'cookies' are required for the processing of data;
Not use 'spam' for marketing purposes;
Avoid exploitation of children.

For more information please visit www.safebuy.org.uk.